PRIVACY POLICY

Last Updated: 6 October 2026

COMICS2MOVIES respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and the choices you have regarding your information.

We aim to handle personal information responsibly and transparently and, where applicable, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. WHAT INFORMATION WE COLLECT

We only collect personal information that is reasonably necessary for our business activities and your interactions with COMICS2MOVIES.

Depending on how you interact with us, this may include:

  • your name;

  • email address;

  • telephone number, if provided;

  • billing and delivery address;

  • information required to process and fulfil an order;

  • details relating to an enquiry or request you submit through our website;

  • your email marketing preferences;

  • transaction and order information; and

  • technical information automatically generated when you use our website, where collected by our website platform or associated services.

We do not intentionally collect sensitive personal information unless it is reasonably necessary and you have provided it to us or its collection is otherwise permitted by law.

2. WHY WE COLLECT YOUR INFORMATION

COMICS2MOVIES collects personal information only where it is required to provide our products, services or communications.

We may use your information to:

FULFIL YOUR ORDER

Process purchases, arrange payment, deliver products, provide order updates and assist with returns, refunds or customer support.

RESPOND TO YOU

Respond to enquiries submitted through our website, email, social media or other contact channels.

KEEP YOU UPDATED

If you choose to join our mailing list, we may use your name and email address to send you information about new releases, Kickstarter campaigns, conventions, special offers and other COMICS2MOVIES news.

You can unsubscribe from marketing communications at any time using the unsubscribe option provided in our emails or by contacting us.

We will not add you to our marketing list merely because you have purchased a product or contacted us unless you have consented to receive those communications or we are otherwise permitted to contact you under applicable law.

3. HOW WE COLLECT INFORMATION

We generally collect information directly from you when you:

  • purchase something through our website;

  • create or submit an order;

  • contact COMICS2MOVIES;

  • complete a website form;

  • subscribe to our mailing list;

  • interact with us regarding customer service, returns or fulfilment; or

  • otherwise voluntarily provide information to us.

Our website and service providers may also automatically collect limited technical information through cookies and similar technologies.

4. PAYMENT INFORMATION

Payments made through our online store are processed using the payment services made available through our ecommerce platform and selected payment providers.

COMICS2MOVIES does not need to retain your complete credit or debit card number in order to fulfil your purchase where payment processing is performed by those providers.

Payment providers may collect and process information in accordance with their own privacy policies and legal obligations.

5. HOW WE STORE AND PROTECT YOUR INFORMATION

We take reasonable steps to protect personal information in our possession or control from misuse, interference, loss and unauthorised access, modification or disclosure.

Information may be stored using secure digital systems and trusted third-party services required to operate our website, ecommerce store, communications and business.

While we take reasonable precautions to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Where personal information is no longer required for a legitimate business or legal purpose, we will take reasonable steps to delete, destroy or de-identify it where appropriate.

6. WHEN WE SHARE INFORMATION

COMICS2MOVIES does not sell your personal information.

We only disclose or provide access to personal information where reasonably necessary to operate our business, fulfil your request or comply with the law.

This may include service providers involved in:

  • website and e-commerce hosting;

  • payment processing;

  • shipping and delivery;

  • email communications;

  • IT and data storage; and

  • professional or administrative services.

We may also disclose information where required or authorised by Australian law, a court or other lawful authority.

Third-party providers receive or access information only to the extent reasonably necessary for the services they provide, subject to their applicable terms, privacy obligations and practices.

7. OVERSEAS SERVICES

Some technology, ecommerce, payment, email, cloud-storage or other service providers used by COMICS2MOVIES may operate or store/process information outside Australia.

Where applicable, we take reasonable steps in relation to the handling of personal information by overseas service providers consistent with our obligations under Australian privacy law.

Because the location of cloud infrastructure and service providers can change, the countries in which information may be processed or stored may vary.

8. EMAIL MARKETING

We will only use your information for marketing where you have subscribed, consented or where such communication is otherwise permitted by law.

Our marketing emails will provide a way to unsubscribe.

If you unsubscribe, we will stop sending you marketing communications, although we may retain limited information where necessary to record and respect your opt-out request.

Unsubscribing from marketing does not prevent us from sending transactional communications necessary to complete an order or respond to an enquiry.

9. COOKIES AND WEBSITE TECHNOLOGY

Our website may use cookies and similar technologies necessary for the operation, security and functionality of the site and online store.

Our website platform and integrated services may also use cookies or similar technologies for functions such as remembering preferences, maintaining shopping carts, processing transactions, measuring website performance or providing functionality you have requested.

Where required, you may be provided with options to manage non-essential cookies.

You can also control certain cookies through your web browser settings, although disabling necessary cookies may affect the operation of some website features.

10. ACCESSING OR CORRECTING YOUR INFORMATION

You may contact COMICS2MOVIES to request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or out of date.

We may need to verify your identity before providing access to or changing personal information.

In some circumstances, Australian law may permit or require us to refuse an access or correction request. If that occurs, we will respond in accordance with any applicable legal requirements.

11. REQUESTING DELETION OF YOUR INFORMATION

You may contact us at any time to request deletion of personal information we hold about you.

Where we are able to do so, we will take reasonable steps to delete, destroy or de-identify the relevant information.

There may be circumstances where we are required or permitted to retain certain information, including records relating to transactions, taxation, accounting, fraud prevention, disputes or other legal obligations.

Where information must be retained, we will limit its use to the purposes for which retention is required or permitted.

12. CHILDREN'S PRIVACY

Our website is intended for a general audience and we do not knowingly seek to collect personal information from children where parental or guardian consent would be required.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can review the information and take appropriate action.

13. THIRD-PARTY WEBSITES

Our website may contain links to external websites or services, including social media, crowdfunding platforms and other third-party services.

COMICS2MOVIES is not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

14. PRIVACY COMPLAINTS

If you have a question or concern about how COMICS2MOVIES has handled your personal information, please contact us using the details below.

We will review your concern and aim to respond within a reasonable period.

If the Privacy Act applies to the matter and you are not satisfied with our response, you may be entitled to make a complaint to the Office of the Australian Information Commissioner (OAIC).

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or legal obligations.

The current version will be published on this page and identified by the Last Updated date above.

16. CONTACT US

QUESTIONS ABOUT YOUR PRIVACY?

If you would like to:

ACCESS YOUR INFORMATION
CORRECT YOUR INFORMATION
REQUEST DELETION OF YOUR INFORMATION
CHANGE YOUR MARKETING PREFERENCES
MAKE A PRIVACY ENQUIRY OR COMPLAINT

Please contact COMICS2MOVIES via our Contact Us page.

Please include "Privacy Request" in the subject line where possible.

YOUR INFORMATION. YOUR CHOICE. YOUR PRIVACY.